Free Technical Support is by e-mail:
Please include your post's full and actual domain name and as much detail about your issue as possible when emailing us. This will help speed up the process when diagnosing your issue. Please use this method first before calling us by phone.
All Technical Support emails will be handled in the order they are received. You can expect a reply by email within 24 hours of sending your tech support request unless it is received late Friday or over the weekend.
All Technical Support emails will be processed during regular business hours of 9:30 a.m. - 4:30 p.m. CST Monday - Friday.
If a call is needed: 9:30 a.m. - 4:30 p.m. CST Monday - Friday
Phone: 630-345-3658 - Please leave a message with details for a call back.
FOR YEARLY RENEWAL ORDERS PICK BELOW (The Phase 5 system is currently not available as an upgrade)